Where we ship

We currently ship within Australia. We'd love to send Mewse further afield soon. If you're overseas, please get in touch through our Contact page and we'll see what we can do.

When your order is made

Most Mewse pieces are made to order in our Sydney studio. We print, finish and check your order, then post it within 3 business days. We're a small team, so around holidays, or when we're away at an event, this can take a little longer.

Express

Lovely for gifts, or whenever you need it sooner: choose Express at checkout and we'll have your order ready and posted within 1–2 business days, by Express Post.

Delivery

We send every order with Australia Post. Standard orders usually arrive within 2–5 business days of posting, and Express Post is quicker still, though regional and remote areas can take a little longer.

Shipping costs

Standard post is $10, and free on orders of $100 or more. Express is $15.

Tracking

When your order ships, we'll email you its Australia Post tracking link so you can follow it all the way to your door.

Damaged or missing orders

If your order arrives damaged, please contact us with a photo within 14 days of it arriving and we'll send a free replacement. If your tracking shows your order as delivered but you can't find it, or it seems to be stuck in transit, please get in touch and we'll work it out with Australia Post.

Address details

Please double-check your delivery address at checkout. If an order comes back to us because of an incorrect address, we'll happily send it again, but the postage to resend it will be at your cost.